Shipping policy

“At Tressa's Gullah Girl Boutique, our goal is to provide you the best shipping options, no matter where you are. Our mission every day is to deliver to hundreds of customers across the world, and make sure that you deserve the most quality levels of responsiveness at any times”. (potential delays due to a high volume of orders or postal service problems are outside of my control).

*All orders are shipped from our warehouse in Hilton Head Island, SC

*United States Postal Service “USPS” is our preferred method of delivery.

*Please allow 1-2 business days for order processing time.

*Once shipped, tracking information with be sent to the email address on the order.

*Please allow up to 3 days for delivery for standard shipping.

*We are not responsible for any packages that have been deemed successfully delivered, signed for or left with a person.

*We will not send a replacement or issue any refunds-please contact the USPS claim department to file a claim.

*ALL PACKAGES ARE INSURED

*We are not responsible for any shipping delays due to weather conditions, incorrect address or mishandling by the carrier.

*Our customer service department is here to help answer any questions or concerns Mon-Fri between 10am-5pm.

AS ALWAYS, THANK YOU FOR YOUR PURCHASE AND SUPPORT!